Technical Requirements for the
- Computer with internet, email access, and Adobe®
- Speakers or headphones for listening modules and
- Access to Microsoft Office® Excel and Word and a
PDF reader (such as Adobe®)
Prior to training, click the below link
to the training document site to review the syllabus, download the required
course documents and complete the course preparation instructions listed on the
- Complete the Modules and Webinars in the order
- Please disable popup blockers for this
site. A popup blocker may prevent the webinars and modules from
- A blank "course launch" window will open with each
module or webinar. Leave this window open in the background while viewing a
module or webinar. This window records your course progress. When you close
the webinar or module window, the blank "course launch" window will close by
itself within 15-30 seconds after recording your score in our e-Learning
- To exit a training module: Click the red "X"
button in the upper right corner of the module browser window.
- To resume the training module where you left off:
Upon re-entering the training module, you will be prompted if you would like
to resume where you left off.
- Answer "Yes" to "Would you like to resume where
you left off?"
- If you answer "No", your training module will
start at the beginning and you will lose your progress.
- After you have finished a module or webinar, click
the "refresh" button on your browser (usually near the top of your
browser near the URL address bar) to show your "complete" status for that