Communicating with Patients about Surgical Errors and Adverse Outcomes
This educational DVD (Windows and Mac
platform) addresses the essential principles of communicating with patients
about surgical errors and adverse outcomes. Research has revealed that
physicians and patients have very different perspectives regarding these issues,
and this DVD presents viewpoints of each group. Critical concepts for
understanding and approaching conversations regarding surgical errors and
adverse outcomes are presented by Drs. Thomas Gallagher and John Banja during
surgical grand rounds at Emory University Hospital, Atlanta, GA. In addition,
three vignettes involving a retained sponge, an operating room burn, and a
common bile duct injury depict surgeons interacting with patients in these
scenarios using a variety of strategies and approaches. Discussion points for
each vignette are provided.
The content does not provide legal
advice, nor does it establish a standard of care for disclosing surgical error.
It is also a valuable tool for teaching and group discussion purposes with
surgeons, residents, or medical students. This project was supported by Agency
for Healthcare Research and Quality Grant number U 18 HS12021. Developed by ACS
Division of Education. Please note continuing
education (CME) credit is not available for this product.